Privacy Policy

Last updated: 23 January 2026

Oriental Specialty (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data when you visit our website or contact us for business enquiries.

1. Who We Are

Oriental Specialty is a UK/EU-based manufacturer and supplier of fermented soy ingredients for the food industry.

If you have any questions regarding this policy, you can contact us at:

Address: Oriental Specialty Limited, 14 Darren Drive, Prince of Wales Industrial Estate, Abercan, Newport, NP11 5AR

2. Information We Collect

We may collect and process the following data:

Name, company name, job title

Email address and phone number

Information submitted through contact or enquiry forms

Technical information such as IP address, browser type, and usage data

Cookie and analytics data

We do not collect payment information through this website.

3. How We Use Your Information

Your data is used solely for legitimate business purposes, including:

Responding to enquiries and requests

Providing information about our products and manufacturing capabilities

Improving website performance and user experience

Meeting legal, regulatory, and quality compliance obligations

We do not sell or trade personal data.

4. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

Legitimate business interest

Consent (where applicable)

Legal and regulatory obligations

5. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to:

Understand website traffic and performance

Improve content and navigation

You may manage or disable cookies through your browser settings. A cookie notice may be displayed upon visiting our site.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Data is stored securely and only accessible to authorised personnel.

7. Data Retention

We retain personal data only for as long as necessary to fulfil its purpose or meet legal obligations.

8. Your Rights (UK/EU GDPR)

You have the right to:

Access your personal data

Request correction or deletion

Object to or restrict processing

Withdraw consent at any time

Requests can be made by contacting us directly.

9. Changes to This Policy

This policy may be updated periodically. Any changes will be posted on this page.